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Never miss another call or opportunity

Dedicated bilingual representatives on a VoIP line under your brand — inbound support, outbound follow-up, and never another missed call or language barrier.

From $960/mo
Call Center

What they take off your plate
when call center stops living on your calendar.

This is the work your professional owns day to day, with Customer Success and Quality Control support behind the scenes.

Inbound call answering under your brand
Outbound follow-up and confirmations
Appointment scheduling
Order support and status updates
Customer service tickets
Lead qualification calls
After-call notes in your CRM
Escalation routing to your team

Tools they can step into
without a long learning curve.

We match for role fit first, then onboard into your exact stack during the first month.

VoIP (included)RingCentralZendeskHubSpotCalendlySalesforceIntercom
2
languages on every call
VoIP
line included
QC
call monitoring
Want this role scoped to your business?

We build the scope with you, price it honestly, and send candidates in 7 to 15 days.

Get My Free Staffing Plan

What clients notice first
after the handoff.

The work gets done, the follow-up gets tighter, and your internal team gets time back.

"

Our Virtual Assistant speaks a professional level of English and Spanish which helps us serve our local community. Whenever we have major administrative projects to be completed, we know it's going to be done with care and excellence.

Lizbeth Walker
Lizbeth Walker
CEO — Qwalifize Staffing and Consulting

What happens after you say go
from first call to first day.

The same hiring framework powers every Telec role, whether you need back-office support, customer-facing coverage, or creative help.

Day 0
Discovery call

We map your scope, schedule, tools, and success metrics.

Days 1–5
Vetting and shortlist

Our recruiters screen, test, and narrow the role to top candidates.

Days 6–10
Interviews

You meet finalists and choose the person who fits your workflow.

Days 11–15
Onboarding

Training, handoff, and launch with Customer Success and QC support behind the scenes.

See the full process

Questions about call center
before you commit.

The answers below cover the questions we hear most often before a role gets scoped.

Yes — a VoIP business line is included in every plan. Your representative answers under your brand, and calls route exactly how you configure them.

Every placement includes a 30-day replacement guarantee, Customer Success oversight, and Quality Control supervision.

Hire a bilingual call center professional in 7–15 days.

Tell us the role, the schedule, and the systems involved. We will send back a staffing plan with honest pricing and the fastest path to launch.

Get My Free Staffing Plan+1 888-642-9035

10+ years of experience · 100+ placements · 96% client retention rate · 30-day replacement guarantee