A voice bot isn't enough
AI agents handle a script well, but stumble the moment a caller goes off it — and callers notice immediately.
AI-trained bilingual receptionists
The AI receptionist that’s actually human.
Calls answered, leads qualified, schedules managed — by a bilingual professional trained on AI tools to work faster. Not a voice bot pretending to be one.
Prefer to call? +1 888-642-9035
Today’s call log Live
8:47Call answered in 2 ringsLead qualified & logged
10:15Follow-up draftedAI-assisted · human-reviewed
1:30Appointment bookedConfirmation sent
7–15 days to hire
Bilingual English & Spanish
96% client retention rate
30-day replacement guarantee
AI is changing how calls get answered
A bot can follow a script. It can’t read a room.
Voice AI is fast and cheap, but it still breaks on accents, edge cases, and anything a real customer actually needs. Telec gives you the AI speed with a real person still in charge.
In-house hiring takes too long
Recruiting, training, and onboarding a receptionist can take months you don’t have.
You want AI's speed, not its limits
AI tools can draft, summarize, and route faster than ever — but they still need a person driving them.
Every missed call is a missed customer
Whoever answers first, and answers well, usually wins the job.
One advantage, every role
AI doesn’t replace your team member. It gives them superpowers.
This isn’t just about reception. Every Telec professional works with AI tools in their daily workflow — faster research, faster drafts, faster reporting — on whichever role you hire.
Admin Support
Scheduling, inbox management, reporting, and task coordination. Your operations, handled end to end.
Data Entry
Accurate, fast, and meticulous data management across any platform — CRM, spreadsheets, or your custom system.
Marketing Support
Social media, content creation, email campaigns, and brand support — executed in English and Spanish.
Billing Support
Invoicing, reconciliation, payment tracking, and financial reporting — accurate, on time, off your plate.
Call Center
Inbound and outbound bilingual support. Your customers always reach a live, professional voice.
Graphic Design
Brand assets, social graphics, presentations, and marketing collateral — a dedicated designer in your brand voice.
The right working relationship
We're a great fit if…
The strongest partnerships start when you want AI-accelerated speed without giving up a real person’s judgment.
- You want the speed of AI without losing the judgment of a real person.
- You've looked at AI voice bots but worry about accuracy on real calls.
- You need bilingual coverage AI-only tools can’t reliably do yet.
- You want one dependable person, not a black-box script to configure.
- You want a managed partner — not another piece of software.
Human judgment, AI-accelerated
One dependable person, working faster with AI.
Your receptionist uses AI tools in their daily workflow — you still get a real person answering the phone.
Call answering & triage
Every caller reaches a professional, helpful person — not a menu, not a voicemail.
AI-assisted notes & CRM updates
Your receptionist uses AI tools to log calls and update records faster, with a human checking the work.
Lead qualification & scheduling
Capture the right details, book the appointment, and keep promising leads from going cold.
Fast, accurate follow-up
Replies and confirmations drafted with AI, reviewed and sent by a real professional.
A practical handoff
How Telec plugs into your operation.
We do the recruiting and training and put a managed support structure around the hire. You stay focused on the business.
01
Learn
We map your call flow
We learn how calls should be handled, routed, and followed up — in your business, your way.
02
Match
We train the right person
Telec vets a bilingual professional and trains them on the AI tools that make the role faster.
03
Support
You gain a managed teammate
Your receptionist joins with quality supervision, reporting, and ongoing support behind them.
A teammate, with a team behind them
You don’t have to manage remote staffing alone.
Telec handles the structure around your receptionist — from vetting and AI-tool training to quality oversight and replacement coverage.
30-day replacement guarantee on every hire.
Dedicated bilingual professional
VoIP business phone line
AI-powered productivity tools
Dedicated Customer Success Manager
Quality Control supervision
Weekly performance reports
1-month structured training
100% background checks
Ready for the next call