Questions, answered.

Most placements take 7 to 15 days from your first call to your professional’s first day. We present 2–3 pre-vetted candidates within the first week, you interview and choose, and we handle onboarding.

Admin support, data entry, marketing support, billing support, call center, and graphic design. If your need spans several of those — like an executive assistant who also manages invoices — we match for the full scope.

A 15-minute conversation about your business, the tasks you want off your plate, and your schedule. No forms, no pressure — you get a staffing plan with an exact quote within 48 hours.

Yes. We present 2–3 finalists who already passed our vetting; you interview them, ask anything, and make the final call. Not convinced? We keep searching.

Yes. Every professional passes formal English and Spanish language evaluations before joining our talent pool, plus skills testing and culture-fit interviews for your specific role.

Four stages: formal English and Spanish evaluations, role-specific skills testing, culture-fit interviews, and a 100% background check — followed by a month of structured training before placement.

Yes. Every engagement is scheduled around your time zone with full overlap — your professional works when your team works.

Often, yes. Many clients hire one professional who blends admin work with billing or CRM upkeep. Tell us the full scope and we match for it.

Plans start at $865/month part-time (20 hrs/week) and $1,420/month full-time (40 hrs/week), with specialized roles quoted individually. Compared to the fully burdened cost of an in-house hire, clients save up to 63%.

No. The monthly rate includes recruiting, vetting, training, the VoIP line, your Customer Success Manager, and Quality Control supervision. What we quote is what you pay.

Marketing Support and Graphic Design. Their scopes vary too much for one flat price — a 15-minute call about your needs gets you an exact monthly number.

No long-term commitment. All our contracts run month-to-month — if you decide to stop the service, just give us 10 days’ notice before the end of the month and the contract is considered complete.

Every placement is backed by a 30-day replacement guarantee. If it isn’t working, we restart the search immediately at no additional cost — and your dedicated Customer Success Manager keeps checking in long after day 30.

You direct the work — they’re your dedicated team member. Behind them, a Customer Success Manager handles the relationship.

Professionals work with their own equipment plus the VoIP business line we provide. You grant access to your systems at whatever permission level you choose.

Yes — most clients grow their remote team over time. Each new hire follows the same 7–15 day process, and your same Customer Success Manager coordinates everyone.