Missed calls become missed jobs
A new quote request should never reach voicemail because everyone is out in the field.
Built for cleaning companies
Your crews handle the clean.We keep the business moving.
Calls answered. Estimates followed up. Schedules organized. Give your cleaning company a bilingual remote professional backed by Telec.
Prefer to call? +1 888-642-9035
Today’s back office Live
8:12New quote capturedCommercial · Boca Raton
9:30Route updatedCrew 03 · 4 stops confirmed
11:05Customer follow-upEstimate sent · response due
7–15 days to hire
Bilingual English & Spanish
96% client retention rate
30-day replacement guarantee
When the work is growing
The hardest part isn’t the cleaning. It’s everything happening around it.
Your team may be excellent in the field while the office side quietly becomes the bottleneck. Telec gives the daily work a reliable owner.
The schedule changes by the hour
Cancellations, add-ons, and crew changes can turn a clean route into a full-day scramble.
Follow-up gets pushed to tomorrow
Estimates, confirmations, and invoice reminders compete with the work already on today’s list.
Growth keeps pulling you back to admin
The business needs your judgment—not every routine call, update, and data-entry task.
The right working relationship
We're a great fit for your cleaning company if…
The strongest partnerships start when the operation is ready for consistent support—not just another set of hands.
- You are losing opportunities because calls go unanswered.
- Scheduling and route changes consume too much of your day.
- Your customers or crews benefit from bilingual support.
- You want to grow without adding expensive in-house overhead.
- You want a managed partner—not another freelancer to supervise.
Support built around the day
One dependable person behind every moving part.
Choose the responsibilities that remove the most friction from your operation. We recruit around that role.
Call answering & customer care
Give every caller a professional, helpful response while your crews stay focused in the field.
Estimate intake & lead follow-up
Capture the right details, organize quote requests, and keep promising leads from going cold.
Scheduling & rescheduling
Confirm appointments, handle changes, and keep the day moving when plans shift.
Routing & crew coordination
Support cleaners in the field with clear job details, route updates, and customer communication.
Admin & invoice follow-up
Keep records current, follow up on open invoices, and take recurring office work off your plate.
A practical handoff
How Telec plugs into your operation.
We do the recruiting and put a managed support structure around the hire. You stay focused on the business.
01
Learn
We map your operation
We learn your service area, scheduling tools, call flow, crew structure, and coverage needs.
02
Match
We recruit for the role
Telec vets a bilingual professional around the work your cleaning company actually needs done.
03
Support
You gain a managed teammate
Your professional joins the operation with quality supervision, reporting, and ongoing support.
A teammate, with a team behind them
You don’t have to manage remote staffing alone.
Telec handles the structure around your professional—from vetting and training to quality oversight and replacement coverage.
30-day replacement guarantee on every hire.
Dedicated bilingual professional
VoIP business phone line
AI-powered productivity tools
Dedicated Customer Success Manager
Quality Control supervision
Weekly performance reports
1-month structured training
100% background checks
Ready when your next job comes in